Frequently Asked Questions

Everything you need to know about your medieval and reenactment gear.

What materials are used in Burgschneider garments?

We prioritize historical authenticity and durability, using high-quality natural fibers such as linen, wool, and cotton to ensure comfort during reenactments and LARP events.

How do I choose the correct size?

Each product page includes a detailed size chart. Since medieval cuts differ from modern fashion, we recommend measuring over your undergarments to find the most accurate fit.

Do you ship internationally?

Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.

What is your return policy?

We offer a 30-day return window for items in their original, unwashed, and unworn condition. Please contact our support team to initiate a return or exchange.

Are the clothes machine washable?

While many of our cotton and linen items are machine washable on a gentle cycle, we recommend air drying to preserve the fabric's integrity. Wool items should be hand-washed or dry-cleaned.

Can I place a custom or bulk order for my group?

We do offer solutions for large groups and theater productions. Please reach out to our customer service department for information regarding bulk pricing and lead times.